Privacy Policy

Information you provide. When you fill out the early-access or contact form, we collect your name, email address, company (optional), the topic you select, and any message you write. When you create a Platform account, we collect your name, email address, and any profile information made available by a third-party sign-in provider you choose to use (see Section 4).

API and account activity. Once you have Platform access, we collect information needed to operate the API: API keys and their usage (request counts, timing, endpoints called, error rates), billing and plan information, and support correspondence.

Audio you submit. Text and audio you send to the Svara TTS Turbo API — including any reference audio you provide for voice cloning — is processed to generate the response you requested. We do not use customer-submitted audio to train our models without your explicit permission, and we retain it only as long as needed to serve your request, for the abuse and quality-review purposes described in Section 3, or as you separately agree in writing.

Automatically collected data. Like most websites, the Site logs standard technical data — IP address, browser and device type, pages visited, and referring URLs — to keep the Site secure and understand how it is used.

• To provide, operate, and maintain the Site and the Platform;
• To authenticate you, issue and manage API keys, and process the text-to-speech and voice-cloning requests you send us;
• To respond to early-access requests, support questions, and other messages you send us;
• To detect, investigate, and prevent abuse — including unauthorized voice cloning, fraud, and violations of our Terms of Service;
• To monitor, debug, and improve the reliability and quality of our models and infrastructure;
• To send service updates, security notices, and billing information; and
• To comply with applicable law and enforce our agreements.

The Platform lets you sign in using a third-party identity provider (for example, Google or GitHub). When you do, the provider shares basic profile information — typically your name, email address, and profile image — with us, subject to the permissions you approve at sign-in and that provider's own privacy policy. We use this information solely to create and secure your Platform account. We do not receive or store your password for these providers, and you can revoke Kenpath Labs' access at any time from your provider account settings.

We use a limited set of cookies and comparable local-storage mechanisms to keep you signed in, remember basic preferences, and understand aggregate Site usage. We do not use these technologies for third-party advertising. You can block or clear cookies in your browser settings; doing so may affect sign-in and other Platform functionality.

We do not sell your personal information. We share it only with:

• Service providers who host our infrastructure, process payments, send email, or provide analytics on our behalf, under obligations to protect your data and use it only to provide those services;
• Identity providers you choose to sign in with, to the extent necessary to authenticate you;
• Legal and safety authorities when required by law, or to investigate and prevent fraud, security incidents, or violations of our Terms of Service; and
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy or a policy at least as protective.

We retain account and billing information for as long as your Platform account is active and as needed to meet legal, accounting, or dispute-resolution requirements afterward. API request logs and submitted audio are retained only as long as needed for the purposes in Section 3, after which they are deleted or anonymized. Contact and early-access form submissions are kept for as long as reasonably necessary to respond and maintain a record of the interaction.

We use reasonable technical and organizational measures — including encryption in transit, access controls, and API-key scoping — to protect information against unauthorized access, alteration, or loss. No system is completely secure, and we cannot guarantee absolute security of information transmitted to us.

You may ask us to access, correct, export, or delete personal information we hold about you, or to stop processing it, by emailing hello@kenpathlabs.com. We will respond within a reasonable time and consistent with applicable law. Deleting your Platform account will revoke associated API keys and remove your account data, subject to the retention needs described above.

We are based in India and may use infrastructure and service providers located in other countries. Where we transfer personal information across borders, we take reasonable steps to ensure it continues to be protected consistent with this policy.

The Site and Platform are not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this policy as the Site, the Platform, or applicable law changes. We will update the "Last updated" date above and, for material changes, provide additional notice such as an email or an in-product notification.

Questions about this policy or your information can be sent to hello@kenpathlabs.com. Kenpath Labs is based in Bengaluru, India.